Firstly, check that you have the most up-to-date version of Snagit installed on your computer outdated software can often cause issues with certain functions. In my opinion, Edge is not a reliable or safe browser, but since I already own a license for Snagit, I will need to make the best of this situation. The Snagit scrolling window is not working for a few potential reasons. If we have reached a point where we cannot test further, I can switch to Edge for those tasks that require Snagit scrolling capture functions. The only thing we do know at this point, is Microsoft Edge does work as expected and allows scrolling capture. I unfortunately would be taking a “chance” on a purchase not knowing if Snipaste would be a viable substitute for Snagit. In reading the documentation for Snipaste, it is unclear if the option to scroll capture a window might be available if I paid for and registered for the Pro version of this program. Snipaste unfortunately does not support scrolling capture in the free version, so I cannot test whether or not Kaspersky is the issue in this case/test. Yes the SnagIt software is a purchased/licensed program and requires registration. If you need Snagit to remind you of an icon's function hover over it with your mouse and wait for the tooltip to appear.
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